How Heritage plans the return home
Build the schedule around the first week.
Heritage turns the family's priorities and the written discharge plan into a practical non-medical care schedule.
01
Start with a practical assessment
Bring the discharge instructions if available, and be ready to discuss what support is needed, relevant health conditions, the desired schedule, and when care should begin. Clinical treatment and medication decisions remain with licensed professionals.
02
Keep the plan client-led
The family chooses which non-medical tasks matter most and whether support is needed for the first stretch at home or for a longer period.
03
Make the home easier to navigate
Families can clear clutter, improve lighting, keep approved equipment within reach, and ask the clinical team which changes are appropriate. Equipment selection and installation should remain with the appropriate qualified professional.
04
Support the first days
Care can be planned around meals, transportation, medication reminders, approved mobility support, rest, follow-up visits, and light housekeeping.
05
Organize family updates
Choose one family point of contact and ask Heritage how routine updates will be shared. Decide who is authorized to receive information, and send medical questions to the appropriate clinical team.
06
Plan more coverage when needed
If occasional visits are not enough, the family can discuss 24-hour home care planned across the day and night.