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Heritage Home Care leaders with caregiver of the year Cendy Mendoza

Heritage Home Care

Family-Owned Home Care With Local Accountability

Heritage Home Care helps Arizona families find dependable support at home. Care is built around dignity and peace of mind.

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Our story

Heritage was built for families who want care that feels personal.

Heritage Home Care opened its first office in Scottsdale in 2017 with a simple belief: every client deserves care that fits their life, not a one-size-fits-all plan.

The team focuses on dependable support that helps clients stay safely in the place they know best. Families come to Heritage for peace of mind, especially when home life has started to feel uncertain.

Heritage caregivers are known as Heritage Heroes because the work asks for patience and a real commitment to the person being served.

Families have a dedicated case manager's direct contact information, and real people answer Heritage's phones 24/7. The team checks in after the first shift with Heritage and with each new caregiver to hear how the visit went.

Heritage uses WellSky to keep each client's care plan and shift tasks together. Caregivers record completed tasks and shift notes, while families can use their Family Room login to view schedules, read notes, and pay invoices.

  • 2017established in Scottsdale
  • 2,500+clients served
  • 150+caregivers employed
  • Maricopa County local service area
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Heritage helps clients remain safe and comfortable at home through friendly, dependable care.

Heritage aims to be the agency families trust when they need a steady team and care that feels human.

Heritage Home Care team at the Walk to End Alzheimer's in Phoenix
  • MissionCare that protects dignity and independence.
  • VisionA trusted local standard for home care.

How it works

Care starts with one calm next step.

Call Heritage and schedule a free assessment. We will help your family understand the next step.

  1. Call Us

    Tell us what changed at home. Real people answer Heritage's phones 24/7.

  2. Free In-Home Assessment

    We visit the home and learn how the day actually works.

  3. Personalized Care Plan

    You get a care plan and a dedicated case manager's direct contact information.

  4. Meet Your Caregiver

    We match the caregiver to your needs and check in after the first shift, including with each new caregiver.

  5. Ongoing Support

    View schedules and caregiver shift notes through Family Room. Your case manager helps adjust care as needs change.

What guides the work

The standards behind every Heritage visit.

Care happens inside someone's home, so the work has to feel steady, respectful, and personal from the first conversation onward.

  • SafetyEvery plan should make the home feel steadier.
  • DignityClients deserve privacy and real choice in the daily routine.
  • CompassionThe best care feels patient and personal.
  • ConsistencyA clear plan helps each visit feel familiar.
  • AccountabilityFamilies should know who is responsible for the care experience.
  • CommunityHeritage stays close to the people and neighborhoods it serves.
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Heritage standard

Care should feel personal before it feels procedural.

The team listens first and builds support around how life already works at home.

Heritage caregiver helping a client at home

Affiliations

Connected to the home care community.

Heritage stays involved with organizations that support stronger care standards and better resources for Arizona families. Heritage is a key sponsor of the Walk to End Alzheimer's and sponsors the monthly Veteran Social Hour at Clarendale Arcadia. Local sponsorships also include Ironwood High School's men's basketball team and First United Methodist Church's 2026 Trunk or Treat event in Phoenix.

Customer reviews

Why Families Love Heritage

Recent Google reviews rated 4 stars or higher

4.9 52 Google reviews

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Stephen PetrieHeritage Home Care
★★★★★

I was finally convinced by my children and friends to seek help for myself caretaking for my husband. I am so thankful Heritage Home Care was so responsive and addressed my needs. All the caretakers have been fantastic. The are experienced, kind and very professional. It has been a positive relief for my physical and emotional well being. Thank you!

Rick DegrawHeritage Home Care
★★★★★

Jennifer has been incredible. My wife requires a lot of assistance and I couldn’t do it without Jenn Heritage has been incredibly flexible and reliable I was surprised at the level of care and concern we have received from the company and our caregivers, especially Jennifer Submitted by Rick DeGraw

Erin SnyderHeritage Home Care
★★★★★

Wonderful company! I highly recommend.

Jayden McgreerHeritage Home Care
★★★★★

Thank u Nate ,Kelly ,Amber ,and Paris ,as well as the rest of the staff for an amazing job and going above and beyond for the loved ones in need . Heritage is by far the best company i have come across so far. If u haven’t thought about using Heritage , you really should .otherwise you are truly missing out. Again Thank u to everyone at Heritage for being such a great company

sharad bellapravaluHeritage Home Care
★★★★★

We had an excellent experience with Heritage Care and their team. From the very beginning, they were professional, compassionate, responsive, and genuinely caring. They treated My wife with dignity, patience, and kindness, and it was clear that her well-being was always their priority. The caregivers provided thoughtful and dependable support, which gave our family tremendous peace of mind. Choosing a caregiver service for an elderly loved one is an important decision, and I would not hesitate to recommend Heritage Care to other families. They truly care about the people they serve, and we are very grateful for everything they did for My wife and our family. Thank you the entire Heritage Care team for your compassion and excellent service. Five stars without hesitation!

Josh MartowHeritage Home Care
★★★★★

Highly recommend!

Gale GarciaHeritage Home Care
★★★★★

My husband received great care with Heritage Home Care. He especially enjoyed his conversations with Judy and Phyllis. They both made him smile. Thank you Nate and Kelly for helping us through this challenge.

Stephanie WarnerHeritage Home Care
★★★★★

After my mother was hospitalized, we suddenly needed round-the-clock care at home, and Heritage Home Care was truly a godsend. My mom also has Alzheimer’s, which made the situation even more challenging, but the caregivers Heritage provided were incredible. They were patient, compassionate, dependable, and genuinely kind, even during very difficult moments. Having 24/7 support gave our family peace of mind when we needed it most, and I honestly don’t know how we would have managed without them. From the caregivers themselves to the office staff who helped coordinate everything, Heritage made an overwhelming situation feel manageable. I’m beyond grateful for the care they provided to my mother and to our family. I would highly recommend them to anyone seeking support for their loved one.

Guy BerltHeritage Home Care
★★★★★

Outstanding care from every person at Heritage Home Care.

Kegan VosteenHeritage Home Care
★★★★★

I highly recommend Heritage. Their team has been amazing with my dad who has dementia, and it has allowed my mom to get the break she desperately needed after caring for him on her own. The support and consistency from their caregivers have made such a difference for our family.

Caroline MyersHeritage Home Care
★★★★★

Heritage Home Care has been incredible for our family. My father has dementia and the caregivers who come are trained, patient, and truly compassionate. The communication from the office has been excellent and we are grateful for everything. I highly recommend them to anyone looking for help with a loved one!

GabrielHeritage Home Care
★★★★★

Heritage Home Care has been incredible for our family!! My father has Alzheimer’s and the caregivers who come are trained, patient, and truly compassionate. I also love that Heritage is a veteran-owned business since my father is a veteran. We are grateful for everything and highly recommend them.

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